Patient Service Aide Jobs in Ontario 2025 – Apply Now

The Hospital for Sick Children (SickKids), which is solely devoted to the treatment of children and their families, stands as one of the largest and most esteemed pediatric healthcare institutions globally. As pioneers in pediatric health, we take the initiative and collaborate to enhance the well-being of children through the incorporation of healthcare services, advanced research, and educational initiatives.

Our esteemed reputation would not have been established, nor could it be sustained, without the exceptional skills, knowledge, and experience of the remarkable individuals who contribute their efforts here on a daily basis. SickKids is dedicated to continuous learning and professional development, fostering a nurturing and supportive workplace that upholds exceedingly high standards of practice.

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Upon joining SickKids, you become an integral member of our community. We are united in our commitment and resolve to realize our vision of promoting Healthier Children. An Improved World.

Do not overlook the opportunity to collaborate with the foremost experts in pediatric healthcare.

Position Description

As a member of a patient care team, you will deliver support services to the patient, their family, and other members of the patient care team. Utilizing your proficient communication abilities, you will attend to the concerns and requests of patients and their families. Your proficiency in problem-solving will facilitate the adjustment of service and work priorities. You will uphold and enhance a superior standard of hygiene and customer service.

Shift: Saturday, Sunday & Stat Holidays 9:00 am-5:00 pm Bed Team

While this posting specifies a preliminary area of assignment and shift, the Hospital retains the authority to reassign personnel to different areas and schedules as deemed necessary.

Here’s What You’ll Get To Do

• Ensures the provision of a clean, safe, and comfortable environment for patients and their families by upholding the patient rooms and treatment areas in accordance with established environmental service specifications, as detailed below:
• Preparing and organizing patient rooms and treatment areas, including making beds and providing linens.
• Assess patient and family priorities and concerns, and modify service provisions accordingly.
• Sanitizing areas that do not involve patient care.
• Ensure that unit-based clinical equipment utilized for patient care is properly cleansed, fully operational, and readily accessible for use. Please report any concerns regarding equipment or any issues that necessitate repair to the Supervisor.
• Conducting an inventory assessment of patient care supplies and determining the necessary items that require reordering.
• It is essential to maintain an adequate inventory of supplies in patient care areas and to confirm any necessary orders that may be required for the provision of patient care.
• Facilitate the fulfillment of patient nutritional requirements by overseeing the distribution and collection of patient meal trays.
• Convey alterations in work priorities to colleagues in order to guarantee the efficient functioning of operations and the fulfillment of service requirements.
• Provide assistance with transportation responsibilities as necessary, particularly in instances where transport services are unavailable. This includes the conveyance of patients and addressing other patient care requirements, such as the delivery of specimens to the laboratory.
• The PSA is accountable for ensuring Infection Prevention & Controls standards (PIDAC), department/hospital policies, and procedures are being adhered to.
• Engaged in the quality assurance program and inspections conducted by Supervisors and Clinical personnel.
• Discretion is exercised to prioritize clinical requirements and requests in response to the activities of patients, units, and clinics.

Benefits:

• Job Stability and Competitive Salary: The average hourly wage for a Patient Service Aide in Ontario varies between $18 and $25, contingent upon the individual’s experience and the employing organization.
• Prospects for Employment within the Healthcare Sector: This position offers practical experience within a hospital or clinical environment, serving as an exceptional foundation for individuals aspiring to progress in their healthcare professions.
• Absence of Extensive Educational Prerequisites: Numerous employers necessitate merely a high school diploma along with on-the-job training, thereby rendering this a viable career option for individuals seeking entry-level positions.
• Visa Sponsorship for International Employees: Certain healthcare institutions provide visa sponsorship for international candidates, thereby facilitating the relocation and legal employment of competent professionals in Ontario.
• Adaptable Work Schedules: Hospitals, clinics, and long-term care facilities frequently offer a variety of shift options, including morning, evening, and night duties, thereby enabling employees to select schedules that align with their personal lifestyles.
• Advantages and Benefits: Numerous employers offer health insurance, dental coverage, retirement plans, including RRSP matching, and paid leave.
• Engaging and Satisfying Employment: Patient Service Aides fulfill a vital function in enhancing patient comfort and overall well-being by providing assistance with mobility, meal service, and various other essential tasks. The position offers the opportunity to effectuate a positive influence on individuals’ lives on a daily basis.
• Professional Development and Advancement Opportunities: This position functions as a foundational stepping stone for various healthcare professions, including Personal Support Worker (PSW), Registered Nurse (RN), and Medical Assistant. Employers frequently offer on-the-job training and opportunities for professional advancement.
• Culturally Diverse Workplace Environment: The healthcare sector in Ontario employs individuals from a wide array of professions, thereby creating an excellent environment for networking and professional development.
• Elevated Demand for Healthcare Professionals: The healthcare sector in Ontario is experiencing growth, resulting in a heightened demand for support positions such as Patient Service Aides.

Here’s What You’ll Need

• A minimum of one year of relevant experience in a hospital setting is required.
• Proficient communication and interpersonal skills, strong problem-solving capabilities, and adaptability.
• Proficient in functioning both collaboratively within a team and autonomously.
• Proficiency in both verbal and written English is essential.
• It is essential to fulfill the physical demands associated with the position.
• A robust commitment to customer service excellence.
• It is imperative to successfully complete the PSA Skills Assessment.
• A dedication to comprehending and facilitating the advancement of equity, diversity, and inclusion.

Employment Type: Regular Part-Time- 0.40FTE

Our Commitment to Diversity

The children and families under our care represent a diverse array of communities, as do our employees. We extend a warm invitation to all individuals to join our organization and become integral members of our team.

Upon request, SickKids will furnish access and inclusion support to qualified candidates to facilitate their complete engagement throughout the interview and assessment process. Information pertaining to access or inclusion will be handled with the utmost confidentiality.

We appreciate your interest in becoming a part of SickKids. Only applicants who have been selected for an interview will be contacted. In alignment with the policies of our Hospital, employment at SickKids is contingent upon the Hospital’s acquisition of all requisite documentation.

How to Apply

Recommendation: Consolidate your cover letter and resume into a single document not exceeding 20 pages, as the application process does not permit the submission of multiple files.

Should you continue to encounter technical difficulties, please direct your email to ask.hr@sickkids.ca, providing a brief description of the issues you are facing. Kindly be advised that we do not accept resumes submitted to this inbox; however, we are pleased to assist with any requests for technical support.

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