We are supporters who assist followers worldwide in gaining access to the live events they adore. Ticketmaster, a division of Live Nation Entertainment, has revolutionized the way the world communicates with their beloved artists, teams, and shows.
We are committed to shaping innovation on a daily basis. We are not merely selling tickets (although we are the best at doing so!); we are enhancing lives one extraordinary experience at a time. Additionally, we believe that this is quite remarkable.
If you share our enthusiasm for the enchantment of live entertainment and are interested in joining a company that is committed to facilitating the experience of millions of admirers, we would love to have you on our team.
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Details:
- Location: Winnipeg, MB
- Division: Ticketmaster Canada
- Line Manager: Box Office Manager
- Contract Terms: Seasonal, Part-Time, requiring evening and weekend availability
THE JOB:
We are currently seeking individuals to cover a variety of positions in the Winnipeg area to support a variety of events this year and are expanding our Box Office team. This position is part-time and seasonal, necessitating a flexible schedule that is contingent upon the volume and requirements of the event.
WHAT YOU WILL BE DOING:
- Providing exceptional front-line consumer service to ticket purchasers
- Utilize the Ticketmaster Point of Sale system to conduct in-person ticket sales at the Box Office.
- Regularly collaborating with Archtics and TM Host systems
- Reconcile and reconcile the receipts of cash and credit cards from sales transactions.
- Organizing and disseminating “will-call” tickets
- Maintaining and promoting a positive perspective on the organization and its operations
Our position descriptions are subject to change in accordance with our business requirements and priorities. As required, your responsibilities may extend beyond the aforementioned description.
WHAT YOU NEED TO KNOW:
- A minimum of one year of experience in client service and/or sales
- Cash and general office experience are advantageous.
- The individual must be available to work flexible hours, which may include weekends, holidays, and evenings.
YOU:
- Fundamental knowledge and comprehension of event registration
- Strong written and verbal communication abilities
- Capacity to accommodate a work schedule that is both highly flexible and fluid
- Service-oriented, with exceptional organizational abilities
- A self-starter who is capable of performing tasks with minimal supervision and under duress
- It is essential to possess the capacity to multitask and balance competing priorities, as well as to be detail-oriented.
- A fervor for live events, including music, contemporary culture, arts and theater, and family events!
LIFE AT TICKETMASTER:
We are honored to be affiliated with Live Nation Entertainment, the world’s largest live entertainment company.
Our goal at Ticketmaster is to facilitate the connection between individuals worldwide and the live events they cherish. We are in a unique position to effectively fulfill that vision as the world’s largest ticket marketplace and the premier global provider of enterprise tools and services for the live entertainment industry.
We accomplish all of this with a fervor for Live and a culture that is both inspiring and diverse, fueled by accessible leaders, attentive managers, and impassioned teams. We are interested in hearing from you if you are as enthusiastic about live entertainment as we are and are interested in working for a company that is committed to providing millions of admirers with these experiences.
Benefits:
- Competitive Wages:
The median wage for box office cashiers in Manitoba is approximately $15.80 per hour, with variations based on experience and specific responsibilities. - Flexible Scheduling:
The entertainment industry, in particular, offers a variety of box office positions that offer flexible hours, such as evenings and weekends. These positions may be suitable for individuals who are interested in non-traditional work schedules. - Opportunities for Advancement:
Experienced individuals may be eligible for positions such as Assistant Manager or Box Office Administrator, which provide increased compensation and additional responsibilities. - Work Environment:
Job satisfaction can be enhanced by the engaging and diverse experiences that can be obtained in dynamic environments such as sports arenas, concert venues, or theaters.
Our work is guided by our values:
Dependability – We recognize that our clients and customers depend on us to facilitate their live event experiences, and we depend on one another to ensure that this occurs.
Teamwork: We are of the opinion that the level of success that can be attained by a team is significantly greater than that of individual achievement.
Integrity – We are dedicated to upholding the most stringent moral and ethical standards on behalf of the numerous partners and stakeholders we represent.
Belonging: We are dedicated to establishing a culture in which all individuals are able to express their true selves, have a voice, and have the opportunity to flourish.
EQUAL OPPORTUNITIES:
We are dedicated and enthusiastic about our employees, and we surpass the mere words of diversity and inclusion. You will be employed in an inclusive environment and will be encouraged to contribute your entire self to the workplace. We are committed to assisting you in achieving a harmonious equilibrium between your professional and personal responsibilities.
We are committed to fostering your professional and personal growth, as well as your enjoyment of new experiences and the acquisition of knowledge from the talented individuals with whom you will collaborate. We are interested in talent and welcome applications from individuals of all backgrounds, regardless of their gender, ethnicity, sexual orientation, religion, age, disability status, or caring responsibilities.
Ticketmaster Canada will make reasonable accommodations for qualified individuals with disabilities during the job application process. If you are experiencing difficulty utilizing our online application system and require an accommodation as a result of a disability, please send an email to accessibilitycanada@ticketmaster.ca. Please be advised that this inbox is exclusively for accommodation requests. Resumes submitted to this inbox will not be taken into account.
Frequently Asked Questions:
What are the primary responsibilities of a Box Office Agent?
Box Office Agents are accountable for the sale of tickets to consumers in person, online, and over the phone. They furnish precise details regarding venue policies, pricing, seating, and events. In addition, they ensure the seamless administration of events by collaborating with other departments, maintaining the cleanliness of the box office area, resolving customer complaints, and balancing daily sales reports. They also manage cash and credit card transactions.
What are the typical working hours for a box office agent?
In order to facilitate event schedules, Box Office Agents frequently work flexible hours, which may include weekends, evenings, and holidays. Part-time employment is prevalent; however, full-time opportunities may also be accessible.
What is the typical salary for a box office agent in Manitoba?
The median wage for box office cashiers in Manitoba is approximately $15.80 per hour, with variations based on specific duties and experience.
