Medical Office Assistant Jobs in Calgary 2025 – Apply Now

Our team is seeking a Medical Office Assistant who is dedicated and impassioned about joining our state-of-the-art, multi-modality clinics, which are currently expanding. This permanent full-time rotator position provides the opportunity to contribute to a dynamic, patient-centered environment in which each day presents a genuine opportunity to improve patient care.

In your capacity as a Medical Office Assistant, you will serve as the clinic’s welcoming face, guaranteeing that patients are at ease from the moment they arrive. In addition to assisting patients in preparing for their procedures, you will be responsible for scheduling appointments for diagnostic imaging (including ultrasounds, X-rays, pain management, mammography, and BMD), managing phone calls and emails, and offering assistance to patients.

You will be instrumental in the maintenance of precise electronic medical records and will work in conjunction with our experienced technologists and radiologists to guarantee a smooth patient flow. Additionally, you will have the chance to enhance your abilities by acquiring knowledge of Special Spine procedures and protocoling in this position.

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We are anxious to hear from you if you are enthusiastic about learning, prepared to advance your career, and keen to make a positive impact. Join us and be a part of a team that is dedicated to delivering exceptional care and offering ongoing learning opportunities.

What You’ll Be Doing

• Establish a cordial and inviting atmosphere by greeting and checking in patients.
• Oversee patient inquiries, including booking, rescheduling, and general information requests, as well as incoming phone calls and emails.
• Ensure that diagnostic imaging appointments are scheduled and coordinated, including but not limited to ultrasound, X-ray, pain management, mammograms, and bone mineral density (BMD). This will promote optimal patient flow and accurate referrals.
• Provide patients with pre-exam instructions and guarantee that they are adequately equipped for procedures.
• Ensure that patient procedures are completed in a timely manner and that reporting is accurate by working in conjunction with technologists and radiologists.
• Manage supplies, maintain office organization, and execute clerical duties, including scanning, archiving, and faxing.
• Professionally and efficiently address and resolve any unforeseen issues.

What We’re Looking For

• Formal training in Medical Office Administration is mandatory, with a preference for one year of experience.
• Special Spine necessitates a willingness to acquire knowledge and undergo training.
• Innovative problem-solving to deliver exceptional patient care.
• Exhibited proficiency in a variety of software applications, such as Netcare and Microsoft Office.
• Collaboration and effective communication among a multidisciplinary team.
• Utilizes multitasking abilities to thrive in a hectic clinic setting.
• The desire to improve one’s abilities and experience through continuous learning.
• Capacity to facilitate and encourage effective communication and collaboration.
• The commitment to upholding the highest standards of quality and integrity.
• Strong dedication to the maintenance of health and safety standards.

Benefits:

• Compensation that is Competitive: Medical office assistants in Calgary typically earn between CAD 18–28 per hour, depending on their qualifications and experience.
• Expanding Healthcare Industry: MOAs are guaranteed consistent employment opportunities due to the growing demand for healthcare services.
• Essential Function: MOAs are indispensable to the efficient operation of medical offices and clinics, guaranteeing employment stability even amid economic recessions.
• Healthcare Insurance: A significant number of employers provide medical, dental, and vision insurance.
• Developing Skills: Acquire proficiency in administrative tasks, patient management, and medical terminology.
• Options for Career Advancement: Transition to more advanced positions, such as healthcare administrator, medical transcriptionist, or office manager.
• Work-Life Balance: Numerous clinics operate during standard business hours, providing evening and weekend hours of relaxation.
• Variety of Settings: Work in hospitals, private clinics, specialist offices, or diagnostic laboratories.
• Opportunities for Specialization: Concentrate on fields such as dermatology, cardiology, or pediatrics.
• Patient Interaction: Significantly contribute to the improvement of patient care and experiences.
• Minimal Entry Barriers: A post-secondary diploma or certificate in medical office administration is required for numerous positions, and it can be obtained in a year or less.
• On-the-Job Training: Employers frequently offer training to new employees in order to acquaint them with specific procedures and systems.
• Software Proficiency: Acquire the ability to operate scheduling software and electronic medical record (EMR) systems.
• Tech-savvy: Acquire experience in the digital tools that are indispensable for contemporary healthcare administration.

What We Offer

• A compensation program that is competitive.
• Take advantage of an hourly rate premium that is in addition to your base salary, which gives you the flexibility to work in different locations and schedules.
• A comprehensive benefits program that places a high value on health and wellness.
• A generous time-off policy that encompasses personal hours, illness days, and vacation days.
• Recognition celebrations and thrilling team-building exercises.
• Possibilities for personal growth, learning, and development.
• Paid time off for your occasion!

Notes

• This is a full-time position that includes benefits.
• The successful candidate will be required to work at 11 clinics in Calgary and 1 clinic in Okotoks to support operational requirements, as this is a rotational position.

Life at CDC

Join Canada Diagnostic Centres (CDC), a pioneer in diagnostic imaging since 1993, and embark on a fulfilling career. Our enthusiasm is stimulated by the provision of exceptional patient care. We are a prominent provider of diagnostic services and image-guided procedures in Western Canada, and we are proud of our 43 radiologist-led community clinic sites that are strategically located throughout Alberta, Saskatchewan, Ontario, and British Columbia.

Contribute to our comprehensive suite of services, which includes MRI, CT, Ultrasound, Echocardiography, Nuclear Medicine, Mammography, X-ray, Bone Density, GI Fluoroscopy, image-guided biopsies, and state-of-the-art pain management procedures, by joining our dynamic team.

Canada Diagnostic Centres is dedicated to the development of a workforce that is inclusive and diverse. We strongly encourage candidates of all backgrounds and identities to submit an application. We are committed to ensuring that individuals with disabilities are accommodated during the recruitment and employment process. Please send an email to hr@canadadiagnostics.ca if you require accommodation during or after the interviewing process.

Please be advised that only candidates who have been selected for an interview will be contacted. It is mandatory for all applicants to possess legal authorization to operate in Canada.

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