In British Columbia, an Office Support Clerk is instrumental in the efficient administration of an office by managing administrative and clerical responsibilities. They manage documents, assist in daily office functions, and provide support to a variety of departments.
Vancouver is dedicated to becoming a City of Reconciliation, and it is situated on the traditional, ancestral, and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples. Vancouver is consistently recognized as one of the most environmentally sustainable and livable cities in the world.
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The City of Vancouver, which has been recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, is currently seeking colleagues who can assist in the development and embodiment of our fundamental commitments to sustainability, reconciliation, equity, and an exceptional quality of life for all residents.
Consider becoming a member of our dedicated team and contributing to a rewarding, inclusive, and innovative work environment.
Details:
- Business Unit/Department: Engineering Services (1300)
- Affiliation: CUPE 15 Non Pks
- Employment Type: Auxiliary/Casual
- Position Start Date: March, 2025
- Salary Information: Pay Grade GR-011: $24.97 to $29.2 per hour
Main Purpose and Function:
The Office Support Clerk I – Mailroom Clerk is responsible for the collection, inspection, sorting, and delivery of mail at Vancouver City Hall. Additionally, this role is responsible for the preparation of correspondence for departing deliveries, which is coordinated with both internal and external stakeholders.
Specific Duties/Responsibilities:
- Retrieves mail from a designated location.
- Stamps all correspondence with a date stamp.
- Sorts mail for Revenue Services.
- Delivers mail to Revenue Services, including alarm permits, by-law fines, utilities, property tax, and license material.
- Sorts newspapers into postal channels.
- Operates a Pitney Bowes envelope inserter for Residential Parking Permits.
- Sorts Canada Post mail deliveries into designated mail spaces.
- Ensures that all registered mail is signed for upon delivery by recording it in the registration book.
- Guarantees that registered mail is delivered within the hall on the same day, and if it is intended for an external department, it is delivered the following day.
- Delivers/sorts all correspondence to the Training Centre and Information Technology (underground).
Benefits:
- Job Stability and Competitive Salary:
The hourly wage averages between $17 and $25, contingent upon the employer and the individual’s level of experience. Office support positions are in high demand in a variety of sectors, such as government, healthcare, education, and the corporate sector. - Prospects for Professional Development:
Numerous Office Support Clerks accumulate experience and progress to positions such as Executive Assistant, Office Manager, or Administrative Assistant. Professional development and training opportunities can contribute to the improvement of skills and the advancement of one’s career. - Work-Life Harmony:
Numerous positions provide standard office hours (Monday through Friday, 9:00 AM to 5:00 PM), which facilitates a satisfactory work-life equilibrium. Certain employers provide remote work options or flexible schedules. - Advantages and Advantages:
Healthcare benefits, such as medical, dental, and vision coverage, are frequently included in full-time positions. Vacation days, medical leave, and paid time off are frequently offered. Pension programs, incentives, and employee discounts are provided by certain employers. - Diverse Work Environments:
Government offices, healthcare facilities, educational institutions, law firms, and corporate enterprises are all hiring. In general, the work environment is professional, structured, and comfortable. - Demand and Job Security:
Office Support Clerks are indispensable in numerous sectors due to the growing dependence on administrative and clerical assistance. Administrative and office support positions are classified as having moderate to favorable employment prospects in British Columbia by the Government of Canada Job Bank.
Qualification Requirements:
Education and Experience:
- Completion of the 12th grade, which may include or be supplemented by courses in commercial subjects, typing, word processing, and some related experience; OR an equivalent combination of training and experience.
Knowledge, Skills, and Abilities:
- A comprehensive understanding of business English, penmanship, punctuation, and arithmetic.
- Working knowledge of contemporary office practices and procedures.
- Capacity to execute a diverse array of office support duties, including clerical, data entry, word processing, bookkeeping, secretarial, and receptionist duties.
- Skills in the preparation of routine reports, correspondence, and memoranda that are pertinent to the job.
- Effective communication with the public and other staff members to provide factual information and assistance.
- Capacity to execute repetitive movements.
- Capacity to adhere to precise instructions
- Ability to type (keyboarding) accurately and quickly in the context of the position.
At the City of Vancouver, we are dedicated to the recruitment of a personnel that is representative of the community we are pleased to serve. Indigenous peoples, individuals of color, 2SLGBTQ+ individuals, including all genders, and individuals with disabilities are encouraged to submit applications. Accommodations will be made available upon request during the selection procedure. Discover additional information regarding our dedication to diversity and inclusion.
Once you have initiated your application, you may save your work and exit the applications site. However, it is important to ensure that your profile is submitted to the specific job requisition before the posting closing date.
In addition to submitting your cover letter and resume, the application process may involve responding to application queries that pertain to the desired qualifications of the position. This process may require approximately 5-10 minutes. Resumes should contain a summary of skills and experience that are pertinent to the position, while cover letters should convey interest and emphasize pertinent information.
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Frequently Asked Questions:
What is the average salary for an office support clerk in British Columbia?
The salary is contingent upon the location and the individual’s level of experience, with a range of $17 to $25 per hour. Additional benefits, such as paid leave and healthcare, may be provided by certain positions.
What qualifications do I need for this job?
Typically, a secondary school diploma is necessary. A diploma or certificate in office administration is a valuable asset. Strong computer skills, including data entry and Microsoft Office, are essential. I possess excellent communication and organizational abilities.
Are there part-time or remote opportunities available?
Indeed, certain employers provide part-time or hybrid/remote positions, contingent upon the company’s requirements.
