PT Package Center Associate Jobs in Calgary 2025

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We are aware of the qualities necessary to guide UPS into the future—individuals who possess a distinctive blend of passion and expertise. If you possess the qualities and motivation to lead yourself or teams, there are positions that are prepared to enhance your abilities and propel you to the next level.

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Job Description:

The Package Center Associate is accountable for a variety of internal administrative duties, as well as the loading, unloading, shipping, receiving, scanning, categorizing, and stocking of packages. At present, the primary responsibilities of this position include packaging, repacking, and correcting damaged shipments. This position is responsible for fulfilling additional responsibilities as assigned.

Responsibilities:

• Provides exceptional customer service to customers and telephone inquiries by locating and processing DCR/DCO requests, including those with an ICN.
• Material and parcel handling equipment operation
• Assists in the resolution of shipment concerns and answers the center phone.
• The process of receiving and accepting shipments and packages for exception processing, which includes:
• Conduct research and revise the labels of the DIS.
• Resolve any ECS packages that can be rectified using the DA system.
• Investigate shipments that are mislabeled.
• Calling customers to verify address corrections
• E2DC corrections are now available for same-day delivery.
• Inspections of shipments that have been damaged
• Reports of damage
• Rewraps/Retapes
• Sort, scan, label, and secure shipments and packages on shelving for inventory and holds.
• This encompasses the opening and closure of ERN (International) shipments.
• Processing and distributing future shipments for the upcoming delivery date
• Retrieving and returning expired hold and will-call shipments
• The processing of COD shipments that have expired
• Shipments of skid and shrink wrap are currently awaiting resolution.
• Placing packages on pallets or conveyors for sorters to scan and load in order to package vehicles, trailers, and UPS aircraft
• Capacity to maneuver parcels weighing up to 150 pounds with the aid of a partner
• Capacity to operate in a fast-paced warehouse and parcel dispatch operations environment
• Tasks associated with package dispatch operations may encompass:
• On-road exception processing
• Identifying exceptions to driver package vehicles
• Addressing and maintaining consumer concerns/ECMs that are transmitted to the building through the SRC system
• The capacity to operate and acquire knowledge of UPS’s in-house dispatch software, which is based on AS/400 systems.
• Excellent proficiency in Microsoft Office
• Trains others and operates all devices, software, and equipment.
• Ensures that the work environment is safe, organized, and tidy.
• Transfers containers of shipments to various locations
• Addresses any concerns with OMS/Supervisors

Benefits

• Hourly Wages That Are Competitive: In the logistics and courier industry, these positions typically provide more than the average hourly wage for part-time positions.
• Adaptable Work Schedules: Part-time positions are the optimal choice for students, caregivers, or individuals with other responsibilities, as they enable them to maintain a work-life balance.
• Physical Activity: These positions offer the chance to remain physically active while working, as they involve tasks such as sorting, hauling, and organizing shipments.
  Ideal for those who prioritize physical occupations over deskwork.
• Prospects for Professional Development: Large courier companies, in particular, offer opportunities for full-time employment or advancement into supervisory or management roles.
• Skill Development and Training: Safe handling practices, parcel scanning, and organizational skills are all addressed through on-the-job training.
• Advantages of Health and Safety: Employers prioritize the provision of personal protective equipment (PPE) and comprehensive safety training to ensure a safe work environment.
• Services at a Reduced Cost or Free: Depending on the employer, employees may be eligible for discounts on transportation services or other company-related benefits.
• Employment that is Consistent: Even during economic downturns, package delivery, and logistics are indispensable services that guarantee job security.

Qualifications:

• GED, high school diploma, or international equivalent
• Strong computer skills, including proficiency in Adobe Suites and Microsoft Office
• Strong written and verbal communication abilities
• Capacity to lift objects weighing over 70 lbs./32 kgs. without assistance.
• The capacity to locate addresses on Google Maps or an equivalent software in order to publish them.
• The start time is 4:00 a.m. on Mondays through Fridays. The end times of shifts may fluctuate based on operational requirements; however, the majority of shifts will last between three and five hours.

UPS is an employer that prioritizes diversity and equality. Accommodations are available upon request for candidates with disabilities who are participating in the recruitment process. If you are chosen to participate in the recruitment process, please inform us if you require accommodations for a disability.